Skip to main content
Legal Document

Terms & Conditions

Last updated: 26 July 2026

1. Acceptance of Terms

By accessing and using the JITA CARE website at jitacare.com (“Website”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use our Website.

2. Use of Website

This Website is provided for informational purposes regarding JITA CARE's disability support and aged care services. You agree to use this Website only for lawful purposes and in accordance with these Terms.

You must not use our Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website, or in any way which is unlawful, illegal, fraudulent, or harmful.

3. Disclaimer of Warranties

The information on this Website is provided “as is” without warranties of any kind, either express or implied. JITA CARE does not warrant that the Website will be error-free, uninterrupted, or free of viruses. While we strive to keep information current and accurate, we make no representation or warranty regarding its completeness or suitability for any particular purpose.

4. Limitation of Liability

To the maximum extent permitted by applicable Australian law, JITA CARE and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this Website or its content.

5. Referrals & Service Eligibility

Submission of a referral through this Website does not constitute a guarantee of service acceptance. JITA CARE will evaluate all referrals based on service availability, individual eligibility, funding arrangements, and participant needs. We will respond to all referrals within 24 hours of receipt.

6. Feedback & Complaints

We welcome all feedback and take complaints seriously. Please refer to our formal Feedback & Complaints procedure at /feedback-and-complaints. If you are unsatisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) or other relevant regulatory body.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, and page layouts, is the property of JITA CARE and is protected by Australian copyright law. You may not reproduce, distribute, or create derivative works from any content on this Website without our prior written consent.

8. Third-Party Links

This Website may contain links to third-party websites. These links are provided for your convenience only. JITA CARE has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of South Australia and the Commonwealth of Australia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of South Australia.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting to this Website. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

11. Contact Us

Email: info@jitacare.com

WhatsApp: 0423 666 139

Address: Adelaide, SA